SkillStroke Privacy Policy
Effective Date: 5 September 2025
This Privacy Policy explains how SkillStroke (“SkillStroke,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our website offer.skillstroke.com and related services (together, the “Services”). If you do not agree with this Policy, please do not use the Services.
If you have questions, contact us at [email protected]
1. Information We Collect
Information you provide
Account and profile data (name, email, password).
Purchase and billing details (order info; payment data is handled by our payment processors and not stored in full by us).
Communications (support requests, feedback, course interactions such as comments or quiz submissions, if enabled).
Information collected automatically
Device and usage data: IP address, device/browser type, operating system, referring/exit pages, timestamps, pages viewed, and interactions.
Cookies, pixels, and similar technologies for authentication, preferences, analytics, and (if used) advertising. You can control cookies in your browser; some features may not work without them.
Sensitive data
We do not intentionally collect sensitive personal data. If processing is necessary (e.g., fraud checks), we do so with your consent or as allowed by law.
2. How We Use Personal Information
We process personal information to:
Provide the Services: deliver online courses and downloadable materials; maintain accounts; fulfill one-time purchases.
Communicate: transactional notices (e.g., receipts, course access), service updates, and (if you opt in or law allows) marketing emails you can opt out of anytime.
Support & safety: respond to inquiries; detect/prevent fraud, abuse, and security incidents; enforce our Terms.
Improve & analyze: monitor performance, troubleshoot, and enhance user experience and content quality.
Legal compliance: comply with legal obligations and requests.
Legal bases (EU/UK visitors): consent, contract performance, legitimate interests (e.g., improving Services, securing platforms), and legal obligations.
3.When We Share Information
We may share personal information with:
Service providers: hosting, cloud storage, analytics, email/SMS delivery, customer support tools, payment processors, and (if used) advertising/retargeting platforms—bound by contracts to protect your data.
Affiliates & business transfers: our affiliates or a successor entity in a merger, acquisition, or asset sale.
Legal & safety: to comply with law or protect rights, safety, and integrity.
With your direction/consent: e.g., when you ask us to connect to a third-party app.
We do not sell personal information.
4.Cookies & Advertising
We use cookies and similar technologies for essential functions, analytics, and (if enabled) personalized content/ads. Manage cookies via your browser settings. If we use interest-based advertising, you may see opt-out options within the banner or account settings where available.
5.International Transfers
We are based in the United Arab Emirates (Dubai) and may process data in other countries. Where required (e.g., for EEA/UK residents), we use appropriate safeguards such as Standard Contractual Clauses.
6. Data Retention
We retain personal information only as long as needed for the purposes above, including to meet legal, accounting, or reporting requirements. When no longer needed, we delete or de-identify it.
7.Security
We use reasonable technical and organizational measures to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security of transmissions or storage.
8.Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal information.
Restrict or object to certain processing, and withdraw consent where processing is based on consent.
Data portability (receive your data in a portable format).
Marketing controls: opt out via email “unsubscribe” links or by contacting us.
US state laws (e.g., California): you may have additional rights (to know, delete, correct, limit use of certain data, and to opt out of certain sharing). To exercise any rights, contact [insert privacy email]. We will verify your request as required by law. We do not discriminate for exercising privacy rights.
Do Not Track: We currently do not respond to DNT signals; we will update this Policy if standards emerge.
9.Children's Privacy
The Services are intended for adults 18+. We do not knowingly collect data from children under 18. If you believe a minor has provided personal information, contact us to request deletion.
10.Third-Party Links & Payments
We use third-party payment processors — including Whop— to securely process payments. When you make a purchase, your payment information (e.g., card number, security code) is provided directly to the processor and is not stored by SkillStroke. We may receive limited billing details (e.g., name, email, billing address, transaction ID, last four digits, expiration month/year) for records, fraud prevention, refunds, and customer support.
11.Changes to this policy
We may update this Policy from time to time. The updated version will be indicated by the “Effective date” and is effective when posted.
12.Contact Us
Email: [email protected]